Civil Rights Notice to the Public
The Massachusetts Department of Transportation (MassDOT) and the Pioneer Valley Metropolitan Planning Organization (PVMPO) comply with Title VI of the Civil Rights Act of 1964, which prohibits discrimination on the basis of race, color, or national origin (including limited English proficiency). Related federal and state nondiscrimination laws prohibit discrimination on the basis of age, sex, disability, and additional protected characteristics. MassDOT and the MBTA are committed to nondiscrimination in all activities.
Individuals who believe they have been discriminated against may file a complaint with MassDOT at:
MassDOT Title VI Specialists
Office of Diversity and Civil Rights – Title VI Unit
10 Park Plaza, Suite 3800
Boston, MA 02116
Phone: (857) 368‐8580 or 7‐1‐1 for Relay Service
Email: MassDOT.CivilRights@state.ma.us or MBTAcivilrights@mbta.com
Pioneer Valley Metropolitan Planning Organization
MPO Title VI Specialist
60 Congress Street
Springfield, MA 01104
Phone 413-781-6045 TTD/TTY (413-781-7168)
E-mail: gmroux@pvpc.org
Complaints may also be filed directly with the United States Department of Transportation at:
U.S. Department of Transportation
Office of Civil Rights
1200 New Jersey Avenue, SE
Washington, DC 20590
Website: civilrights.justice.gov/
Federal Transit Administration
U.S. Department of Transportation
Office of Civil Rights
Attention: Complaint Team East Building, 5th Floor—TCR 1200 New Jersey Avenue, SE Washington, DC 20590
For additional information, language service requests, or reasonable accommodations visit mass.gov/nondiscrimination-in-transportation-program
Translation
English: Discrimination is prohibited at MassDOT/MBTA. If you believe discrimination has occurred you have the right to file a complaint. For translations of this notice visit mass.gov/service-details/title-vi-rights-and-protections